Welcome to the Dragons online store. By using the Dragons online Store you are agreeing to the following terms & Conditions of use. If you do not agree with the terms of use, you should exit the website. The Dragons online store is the official online store of the St George Illawarra Dragons Rugby League Football Club Limited. The Dragons online Store reserves the right to alter the content on this site at anytime without notice and your continued use of the site implies that you accept these rights.

END OF SEASON (YEAR) SALE

Online: Starts online at 9am Thursday 27th December and runs until midnight 27th Dec 2012. All online orders will receive Free Shipping for one day only. Orders will not be dispatched untill the warehouse re-opens on Monday 7th Jan 2013. All sale items are non-refundable, we are happy to try an exchange for an alternate size if possible.

In-Store: Starts at 10am - 3pm Thursday 27th December @ St George Leagues Club, 124 Princes HWY Kogarah. No refunds on sale items, we are happy to exchange for an alternate size if possible.

Give Away Gift

Starting the 05/12/2012, we are offering every 2013 Jersey purchase to receive a free gift from the Dragons. Your Free Premiers Tee, Grand Finalist Tee & Can Cooler will be sent with your order. Please nominate your size in the notes section of your order, otherwise the size ordered in the jersey will be sent. Offer expires on 01/01/2013 and is only valid until stock lasts, if the size requested is not available we will send the next size either up.

Data Base Update

We are currently undergoing database maintenance. This process will include the update of all current 2013 Red V members into the Dragons Team Store which will offer a new username and password along with the activation of your 2013 Red V Membership discount.

All 2012 or 2011 Red V Members who have not yet renewed their membership will be re-loaded at general retail customers until there new membership has been purchased.

New 2013 Red V Members will be uploaded into The Dragons Team Store each Monday. An email confirmation with new account details will be emailed through once this has been completed.

Why has my account changed: Just like your Red V Membership, we follow the same expiration date. Your yearly Red V Membership is valid until 31st October each year, so too is your Dragons Team Store (Dragons Tail Store) account. Between the 31st October and the 30th November each year St George Illawarra Dragons RLFC have the right to amend all Dragons Team Store Red V Member accounts.

Red V Members Discount

2012 Red V Membership - 2012 MembershipS ceased on 31st October 2012

2013 Red V Membership - All new 2013 members will receive an email from us stating the new discount they are entitled as per the package purchased.

 Please Note: That by stating you are a Red V Member in the registation process this will not activate the discount. This can only be activated by office personal once the Membership number sent via the about email.

Product of the Week - Free Shipping Offer

Dragons Tail is offering free shipping when we have a "Product of the Week". Please note that the free shipping only applys to this product only. Please select the "POW - Free Shipping" in the delivery drop down menu. Other items added to purchase will then include the standard shipping fee.

Delivery

Standard flat rate fee of $12.00 applies for all goods purchased online.

All orders will be picked and dispatched within 48 hours, however there may be some delays over weekends & public holidays. All items are posted via Australia Post, you can expect to receive your order in approximately 3-5 business days.

If you have not received your order within the days specified please contact our online department at info@dragonstail.com.au

International deliveries

Standard flat rate fee of $45.00 AU applies for all goods being shipped out side Australia. All items are posted via Australia Post, you can expect delivery in approximately 7-14 Business Days. Please note that on occasion, some shipments may take up to 3 weeks to arrive, depending on the amount of time it may take for an item to clear customs. Backorder items may take longer than 7-14 days to deliver, these will be sent separately with no additional postage charges applied.

Postal charge does not include possible taxes and duties which may be applied by customs in the country where the order originated. The responsibility for any customs duties, foreign taxes or other fees which may be imposed will rest with the customer. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from marking the order as a "gift", even if order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.

Gift Certificates

Delivery of the Gift Certificate may take 7-10 Days to receive. All certificates will be sent via Aus Post and will required a signature on delivery. All Certificates will be issued with an individual coupon code that can only be used once. The Gift Certificate should be treated as cash and therefore will not be replaced if lost or stolen. Gift Certificates must be used in 1 single transaction and can not exchanged for cash.

Purchase of Gift Certificate: Red V discount applies to all purchases of Gift Certificates. Flat Rate Postage will be charged for all Gift Certificates made. You can request that the Certificate is addressed to a Recipient, please insure that you change the Delivery Name & Address so we know who to send the Certificate to.

Redemption of Gift Certificate: All Gift Certificates can be reedemed either online at the Dragons Tail, in-store at our Merchandise store in Kogarah or on Game Day at our Merchandise outlets. Red V Discount does not apply to the Redemption of the Certificate, if additional charges apply to the purchase, the Red V discount will apply to only the extra charge. All purchases made will still incur the flat rate postage charge.

Returns and Exchanges

The Dragons strive to ensure you are happy with your online purchase however we advised to choose their products carefully. The Dragons will offer a full refund within 14 days of delivery on all current season and full priced items (NB: postage will not be refunded) of the purchased goods. We also offer the exchange any product for another size or product to equal value within 14 days of delivery. Proof of purchase must be provided to be eligible for both refund and exchange. All exchanges will be subject to additional postage charges and must be returned in its original condition to be guaranteed an exchange. The Dragons reserves the right to refuse any exchange based on its returned condition. For all exchanges we suggest that they are sent via express post or registered mail where they can be tracked by Australia Post, The Dragons will not take responsibility if items are lost in the post. We will Endeavour to process your return within 10-14 working days.

Sold out Items

If an item you have ordered is out of stock online, we will endeavourer to contact you ASAP to advise and offer you either an alternate item or estimated lead time for stock arriving. No additional postage charges apply. If a specific size or colour is not listed, it is currently out of stock, sold out or due to arrive in stock soon.

Payment Methods

The Dragons online store accepts the following credit cards - Visa & MasterCard & PayPal

Returns by mail

Please enclose your receipt and merchandise within 14 days of receipt of the goods, in a box and mail to:

St George Illawarra Dragons
Locked Bag 1500
Ramsgate NSW 2217
Australia